Client Payments Specialist with PT, DE, FR, IT, NE, ES

Astrea Recruitment was found in 2007 with one principal mission – to be different.

We transformed this vision into a key driver of our efforts to be always available when our

clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a company specialized in offering payment solutions. We are

searching for detail-oriented, responsible and bright problem-solvers for the role of Client

Payments Specialist with Portuguese, German, French, Italian, Dutch, Spanish and English.

Essential Duties and Responsibilities:

* Dealing with clients and representing the company in the best way with every contact;

* Communicating via phone calls, email or chat;

* Offering case-specific solutions and dealing with issues in a timely manner;

* Keeping in line with company’s quality standards and striving to ensure positive customer

experience;

* Finding new ways to improve and contributing to pleasant and supportive work atmosphere

by helping others when needed.

Requirements:

* Excellent Portuguese, German, French, Italian, Dutch, Spanish and English skills (main language and

English should be on a similar level);

* Strong communication skills and drive to improve further;

* Ready to help, offering understanding and care to ensure a quality service;

* Responsible, focused on the task and hand and finding adequate solution;

* Detail-oriented and organized, able to multitask if needed;

* Team-player attitude.