Client Relations Specialist with Italian

Berlin,
Germany

Mandatory
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DESCRIPTION
  • Communication with clients via phone and email;
  • Consult clients about the products and ensure additional attention to specific cases;
  • Keeping cases up to date, by logging information about every interaction on the system;
  • Resolving customer issues and concerns by providing accurate and efficient solutions;
  • Providing general guidance and assistance in problem-solving to clients and partners.
REQUIREMENTS
  • Fluent level of Italian
  • Level of English – C1 ;
  • Good computer literacy;
  • Customer service experience will be considered as an advantage;
  • Results-driven with strong communication skills;
  • Previous experience will be considered as an advantage.
OFFER
  • Competitive salary;
  • Relocation bonus;
  • Nice and friendly atmosphere;
  • Initial training;
  • Bonuses;
  • Great opportunity for professional and personal development within a fast growing company;
  • A convenient office location.
SKILLS
Effective Communication
Good Communication Skills - Written And Oral
Customer Service
Customer Support
Italian
Italian and English
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