HIGHLIGHTED
Client Relations Specialist with Italian
business
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DESCRIPTION
- Communication with clients via phone and email;
- Consult clients about the products and ensure additional attention to specific cases;
- Keeping cases up to date, by logging information about every interaction on the system;
- Resolving customer issues and concerns by providing accurate and efficient solutions;
- Providing general guidance and assistance in problem-solving to clients and partners.
REQUIREMENTS
- Fluent level of Italian
- Level of English – C1 ;
- Good computer literacy;
- Customer service experience will be considered as an advantage;
- Results-driven with strong communication skills;
- Previous experience will be considered as an advantage.
SKILLS