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job offers of fujitsu at Europe Language Jobs

Come to live in Slovakia - Customer care agent with English

Mandatory:
DESCRIPTION

***Our client can currently process candidates who are citizens of the European Union´s countries.***

***Please, check also your SPAM folder as our first contact is via e-mail.***

***Next start date is in September.***


Are you a great communicator with passion for excellent customer service? Can you listen to problem of others and help them solve their issues? Do you enjoy talking in English and have no problem with basic technical understanding? We will be happy to welcome you in!

You will work for international company located in Bratislava or Kosice and get the chance to start new life and find new friends & colleagues!


Company provides relocation bonus in amount of 1 000 EUR. It will be paid in your first salary to cover your initial costs.

 

Your daily tasks will include: 

  • Helping the customers with their issues over the phone call
  • Navigating trough problems and troubleshooting by using your technical knowledge about the products (you will get initial training to become confident)
  • Building up rapport with the customer and constantly increase satisfaction rate
  • Working on shifts from 11 AM till 8 AM following day (shift rotation as per agreement in advance)
  • Basic salary from 1 400 EUR/month plus financial uplifts from 300 EUR/ month (night or weekend shifts)

 

REQUIREMENTS
  • fluent English is a must (B2-C1) to offer excellent service to native customers
  • able to relocate and work from Bratislava (no possibility to work from abroad)
  • flexibility (working on shifts)
  • able to navigate through systems and manage trouble shooting (technical affinity)
  • strong communication skills and active listening
  • able to handle stress

 

ARE YOU THE PERFECT CANDIDATE?
Come to live in Slovakia - Customer care agent with English