Content Moderator for Social Media with Ukrainian in Lisbon

About Teleperformance Portugal

Teleperformance Portugal counts with a workforce of 14 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!

Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication? Then, you are the one we are looking for! As a Content Moderator you will review and moderate business content posted on Social Media. 

What you'll do

• Review and moderate online content, posted on the Swedish market;
• Ensure that all information uploaded by users follow the guidelines based on client’s policies;
• Become and remain knowledgeable about policies and community standards;
• Provide and follow best practices used to better achieve client’s KPI’s;
• Use the learned knowledge to propose improvement ideas, either internal or external.

• Native level of written and verbal communication skills in Ukrainian (mandatory);
• Fluency in English (minimum level B2);
• Ability to distinguish self-beliefs from moderated content and policies;
• Empathic;
• Motivated and with a positive attitude;
• Attention to detail;
• Experience in dealing with high volumes of online content;
• Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).