Content Moderator (m,f) Social Media German

Starts: next start: 25.11. or later

Tasks:

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• Review user reports regarding video content on a streaming platform
• Review sensitive content, sometimes involving graphic or disturbing subject matter
• Audit and update content
• Maintain broad knowledge of client products and/or services
• Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

• C2 German level, B2 English level written and spoken
• 6 months of experience in relevant field is preferred
• Ability to cover weekly shift rotation including occassional nights and weekends
• Tolerance to sensitive content in videos
• Strong computer skills
• Customer service-orientation with effective, pleasant and professional communication style as well as patience
• Quick learning and adaptability to new processes and concepts
• Tolerance for repetitive work in a fast-paced work environment
• Analytical mindset with strong attention to detail
• Ability to work as a team member, as well as independently.

100% on-site (POP) and 24/7 (night shifts included)

German

950 base salary + 450 language adder + 167 meal allowance

• Relocation assistance for candidates coming from abroad
• International community
• Modern office in a city center with open spaces, easy to access with public transportation
• Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
• Support from your colleagues with coaching and mentoring opportunities
• Health and Wellbeing initiatives
• Monthly meal allowance and much more!
•                      Relocation from outside of Portugal: Reimbursement of Airfare after 90 days of contract up to 700€ in Economy class
• Relocation from inside of Portugal: Reimbursement of travel costs after 90 days of contract up to 150€ in Economy class
• Relocation from outside of Portugal: Hotel Room for 28 days depending on the project
• Relocation from inside of Portugal: Hotel Room for 15 days depending on the project
• 
  
• o Working Hours: between Monday to Sunday – 07:00 AM - 10:00 PM; (07:00am – 04:00pm / 09:00am – 06:00pm / 01:00pm – 10:00pm) Rotative shifts; 2 days off
• o Training: 5 weeks (9AM TO 6PM, MONDAY TO FRIDAY) - Paid
• o Permanent Contract
• Wellcome Bonus!