Content Moderator (m,f) Social Media German

Starts: next start: 25.11. or later

Tasks:

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• Review user reports regarding video content on a streaming platform
• Review sensitive content, sometimes involving graphic or disturbing subject matter
• Audit and update content
• Maintain broad knowledge of client products and/or services
• Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

• C2 German level, B2 English level written and spoken
• 6 months of experience in relevant field is preferred
• Ability to cover weekly shift rotation including occassional nights and weekends
• Tolerance to sensitive content in videos
• Strong computer skills
• Customer service-orientation with effective, pleasant and professional communication style as well as patience
• Quick learning and adaptability to new processes and concepts
• Tolerance for repetitive work in a fast-paced work environment
• Analytical mindset with strong attention to detail
• Ability to work as a team member, as well as independently.