Content Moderator with Norwegian- Lisbon

Job Location: Lisbon, Portugal

Shift: 40h/week in 24/7 rotation

WORK FROM THE OFFICE*

Are you a fan of vlogging or constantly looking for videos to help solve your challenges? Do you want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policymaking? 

If the answer is yes, then you have an amazing opportunity as a Content Analyst.

Join our team to learn more!

Key Responsibilities:

• Revision of user reports regarding website content,
• Analysis and identification of content according to compliance policies,
• Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
• Using market-specific knowledge and insights to improve the support of the user community, 
• Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

• Language Skills: Norwegian - C1/C2 (written & spoken), English – B2 minimum, 
• Availability to work on rotative shifts (including weekend shifts + occasional night, and afternoon shifts) from the office in Santos, Lisbon, 
• Excellent communication (verbal and written) and interpersonal skills,
• Quick learner and adaptable to learning new processes, concepts, and skills,
• Excellent organizational and time management skills,
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
• Having a neutral mindset to alternative digital content that needs classification.

• Opportunity to be part of a global organization focused on development,
• Open-minded and multinational environment,
• Training & development opportunities,
• Relocation support and allowance (when applicable),
• One month of paid training agreement,
• One year Full-time Contract, with 30 days of probation,
• Private health insurance including family plan (Spouse + children free of charge),
• Life insurance,
• Child benefits such as Nursery Voucher and Student Voucher,
• Doctor at office for 2 hours once a week,
• Employee Assistant Program (EAP) to promote wellbeing of employee’s (Health and well-being, Consumption and Real Estate, Financial Consulting, Documentation/“Dia platino” service),
• Discount membership and access various gyms across Portugal,
• In Cognizant offices you have access to fresh fruit, water, coffee, and tea daily.

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.