HIGHLIGHTED
Customer and Colleague Engagement Centre Associate
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DESCRIPTION
- Providing support to Tesco colleagues and customers in connection with ClubCard, Tesco Online and general customer service for Hungary
- Troubleshooting, delivering great service experience, resolving issues
- Taking ownership of the issue
- Escalating contacts efficiently
REQUIREMENTS
- Graduate/ high school education
- Native Hungarian
- Upper-intermediate English knowledge
- Experience in Customer Service is an advantage
- Basic Computer Skills
- Experience in using MS Office (Excel, Word & PowerPoint)
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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