Dutch Customer Service Agent at EasyPark - Relocation Pack

Customer Service Agent at EasyPark - Lisbon 

Join EasyPark in Lisbon as a Customer Service Agent and embark on a fulfilling career in a company that is revolutionizing urban mobility with its digital parking solutions. This is an ideal opportunity for those passionate about customer service and interested in smart city solutions.

About EasyPark

EasyPark is known for its innovative digital parking solutions that simplify urban living for its users. With a global presence, the company offers a dynamic work environment and a culture that values tech advancement and exceptional user experiences.

Your Responsibilities

• Provide high-quality service to customers with inquiries or problems via telephone, WhatsApp, Chat, Email, and Social Media
• Regularly update internal systems with the latest information
• Work collaboratively with other departments and teams to ensure customer support excellence

 Your Profile

• Fluent in Dutch with a strong command of English (both verbal and written)
• Keen interest in smart city solutions and digital technologies
• Detail-oriented with excellent problem-solving skills
• Able to handle sensitive customer interactions professionally
• Dedicated to upholding EasyPark's high service standards
• Adaptable and comfortable in both routine and dynamic work settings
• Team player with a willingness to collaborate internationally

Benefits

• Competitive local salary 
• Lots of holidays to go exploring 
• Paid initial training to guide you on your way to success
• Private health care insurance 
• Be part of a multicultural, open-minded work environment
• Work from a beautiful and modern office in Lisbon
• Company events, team buildings, water sports and free language courses 
• Access to well-being programs and initiatives
• Opportunity to live and work in the culturally rich city of Lisbon
• Career development opportunities within a leading company in the digital parking industry
•  Involvement in innovative projects in smart city and mobility solutions
• Relocation package 
• Pick-up from the airport 
• Administrative support to help you fully integrate in Portugal
• Reimbursement of flight costs 
• Free annual flight home 
• Room accommodation in a company’s flat in Lisbon