Customer Service Agent (m,f) French

Tasks:

Key Responsabilities: giving customers a correct, polite, and friendly reception according to relevant Quality Guidelines and quality KPIs; providing consumers with most appropriate information and correct solution, aligned with customer query and according to Buyer’s procedures and processes; adding sales whenever possible, suiting both the company and customer needs; operate and drive continuous improvements in all aspects of operations.

• French C2 
• English B2

Benefits:

• Excellent remuneration package based on experience, skills and performance
• Life Insurance
• Meal allowance + Transport allowance
• Private health insurance