Customer Service Agent (m,f) German

Tasks:

Key Responsabilities: giving customers a correct, polite, and friendly reception according to relevant Quality Guidelines and quality KPIs; providing consumers with most appropriate information and correct solution, aligned with customer query and according to Buyer’s procedures and processes; adding sales whenever possible, suiting both the company and customer needs; operate and drive continuous improvements in all aspects of operations.

• German  C2 
• English B2

Benefits:

• Excellent remuneration package based on experience, skills and performance
• Life Insurance
• Meal allowance + Transport allowance
• Private health insurance
• Relocation package: Relocation package:
• Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class
• Accomodation for the first year:
• Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)