Customer Service Agent with English and Portuguese

Lisbon,
Portugal

Mandatory
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DESCRIPTION
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

Responsibilities:
  • National and international customer service;
  • Telephone assistance;
  • Managing several processes simultaneously;
  • Monitoring the different processes, guaranteeing procedural compliance and ensuring that all requirements are met;
  • Document analysis and validation and/or framing in accordance with contract guarantees.
REQUIREMENTS
  • Minimum qualifications of 12th grade/Technical Course (elimination factor);
  • Good knowledge of English (elimination factor);
  • Previous experience in customer service in a contact center context (preferred);
  • Good communication, organizational and interpersonal skills;
  • Strong customer orientation;
  • Immediate availability.
OFFER
  • Technical training provided by the company;
  • Direct contract with the company;
  • Fixed hours with rotating days off;
  • Young and dynamic environment.
SKILLS
Good Communication
Problem-Solving
Organization

ARE YOU THE PERFECT CANDIDATE?