Customer Service for Business Travel with Dutch

Are you a travel lover looking for a bright job opportunity?

As a customer service representative, you’ll be helping travelers find, plan, and book their flight and/or hotel, ensuring a worry-free and efficient travel experience! Step into TP Portugal and give your career clearance for Takeoff!

Responsibility

• Greet and converse with client’s customers in a courteous, friendly and professional manner;
• Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals;
• Research travel rates, destinations, options and packages, accurately provide information and answer general travel and site related questions;
• Track and report call types and service issues.

• Fluent level of written and verbal communication skills in Dutch;
• Good level of written and verbal communication skills in English (minimum B2);
• High school diploma or higher (preferred);
• Excellent communication skills and Social intelligence – empathy, self-awareness, cultural sensitivity;
• Previous call center experience in a sales and/or customer service capacity;
• Strong web-based navigation skills;
• Flexible and quick learner, able to adapt continuously.

• International career in a multicultural environment;
• Training and familiarization phase;
• Investment in training and personal development;
• Opportunity to grow in a dynamic leading multinational company;
• Accommodation in a Teleperformance apartment;
• Refund of initial flight expenses;
• Annually complementary return flight to your home country (within Europe);
• Health Insurance since day one in the company;
• Free company events and activities.