Customer Service for Healthcare Industry with Dutch

Portugal,

Mandatory
Optional
Intermediate
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DESCRIPTION

As a Customer Service agent for Healthcare project, your main mission will be to manage their requests regarding the use and proper functioning of this device.

 

Responsibility

  • Assist with any questions and concerns regarding the product;
  • Inform and educate customers about the functions of the device and safety;
  • Support customers regarding questions about shipping, return, exchange policy and payment transactions;
  • Actively participate in the optimization activities related to all customer service processes.


REQUIREMENTS
  • Fluent written and verbal communication skills in Dutch;
  • Good level of English written and spoken (C1 level);
  • Willing to start an international experience – work abroad;
  • Able to handle sensitive information;
  • Excellent communication skills, interpersonal skills and team spirit;
  • Experience in telephone customer service (preferred).


OFFER
  • International career in a multicultural environment;
  • Possibility of cooperation with the leaders in in various industries;
  • Intensive training and familiarization phase;
  • Ample opportunity to grow and evolve within our organization;
  • Accommodation in a room of a Teleperformance apartment;
  • Initial flight expenses refund;
  • Free annual flight to the homeland;
  • Health Insurance since day one in the company;
  • Free Portuguese language courses, water sports, soft trekking and much more.

 

SKILLS
healthcare industry
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