HIGHLIGHTED
Customer Service for Healthcare Industry with Dutch
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DESCRIPTION
As a Customer Service agent for Healthcare project, your main mission will be to manage their requests regarding the use and proper functioning of this device.
Responsibility
- Assist with any questions and concerns regarding the product;
- Inform and educate customers about the functions of the device and safety;
- Support customers regarding questions about shipping, return, exchange policy and payment transactions;
- Actively participate in the optimization activities related to all customer service processes.
REQUIREMENTS
- Fluent written and verbal communication skills in Dutch;
- Good level of English written and spoken (C1 level);
- Willing to start an international experience – work abroad;
- Able to handle sensitive information;
- Excellent communication skills, interpersonal skills and team spirit;
- Experience in telephone customer service (preferred).
ARE YOU THE PERFECT CANDIDATE?
