
DESCRIPTION
As a Customer Service agent for Healthcare project, your main mission will be to manage their requests regarding the use and proper functioning of this device.
Responsibility
- Assist with any questions and concerns regarding the product;
- Inform and educate customers about the functions of the device and safety;
- Support customers regarding questions about shipping, return, exchange policy and payment transactions;
- Actively participate in the optimization activities related to all customer service processes.
REQUIREMENTS
- Fluent written and verbal communication skills in Dutch;
- Good level of English written and spoken (C1 level);
- Willing to start an international experience – work abroad;
- Able to handle sensitive information;
- Excellent communication skills, interpersonal skills and team spirit;
- Experience in telephone customer service (preferred).
OFFER
- International career in a multicultural environment;
- Possibility of cooperation with the leaders in in various industries;
- Intensive training and familiarization phase;
- Ample opportunity to grow and evolve within our organization;
- Accommodation in a room of a Teleperformance apartment;
- Initial flight expenses refund;
- Free annual flight to the homeland;
- Health Insurance since day one in the company;
- Free Portuguese language courses, water sports, soft trekking and much more.
SKILLS
Customer Service
Customer Support
healthcare industry
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