Customer Service for Healthcare Industry with Dutch

As a Customer Service agent for Healthcare project, your main mission will be to manage their requests regarding the use and proper functioning of this device.

Responsibility

• Assist with any questions and concerns regarding the product;
• Inform and educate customers about the functions of the device and safety;
• Support customers regarding questions about shipping, return, exchange policy and payment transactions;
• Actively participate in the optimization activities related to all customer service processes.

• Fluent written and verbal communication skills in Dutch;
• Good level of English written and spoken (C1 level);
• Willing to start an international experience – work abroad;
• Able to handle sensitive information;
• Excellent communication skills, interpersonal skills and team spirit;
• Experience in telephone customer service (preferred).