Customer Service for Mercedes-Benz with German in Lisbon

About Teleperformance Portugal

Teleperformance Portugal counts with a workforce of 14 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us.

Are you a German speaker looking for your next career path as a Customer Service for Mercedes-Benz? Join our team and work for one of the most esteemed automobile brands!

What you'll do

• As a Customer Service for Mercedes-Benz, you'll contact for customer requests, representing one of the world’s most esteemed car brands;
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience;
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters;
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner.

• Excellent written and verbal communication skills in German (C2 level) and good knowledge of English (minimum B2 level);
• Profound passion for cars (big plus);
• As a Customer Service for Mercedes-Benz, you'll need work experience as a customer support/customer care representative (will be considered an asset);
• Highly developed communication skills;
• Genuine problem-solving mentality and a deep sense of ownership;
• Tech savviness and learning agility;
• Positive attitude.

• Work location: Lisbon;
• Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
• One flight per year to your home country (within Europe);
• Health insurance from day one in the company;
• Respectful and inclusive environment;
• A wealth of opportunities to progress and move business areas projects;
• Flexibility & Work/life balance as a Customer Service for Mercedes-Benz;
• Ongoing certification and training opportunities;
• Refer a Friend Program with attractive incentives;
• Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

*You will be contacted by phone by our recruitment team

Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.