Customer Service with German

Are you a Customer Service oriented person? Do you enjoy helping other and providing solutions when needed?

Which responsibilities will you have?

- You will be part of the Customer Support Department. Provide first-line support to customers, via various communication channels such as phone, email, and social media.

- You will identify and resolve customer issues, ensuring their concerns are addressed in a timely and efficient manner.

- You will answer customer questions about different insurance options, refunds, warranty disclaimers, and other related inquiries in an accurate and friendly manner.

- Maintain accurate records of customer interactions, including details of issues encountered and issues provided, as well as information on claims and policy solution adjustments.

We are looking for someone with:

- Excellent verbal and written communication skills.

- Ability to work effectively in a team.

What do we offer:

- You will have a competitve salary.

- Permanent contract.