Job offers of Sitel at Europe Language Jobs

[ More from Sitel Portugal ]

Languages
Italian
English
Skills
  • Tourism
  • Italian
  • English
Information

Sitel Portugal

Customer Service

High-school

No experience

Project/Service based

Indefinite

Full-time

1

Airbnb: Italian Tourism Customer Support - Lisbon, Portugal

Portugal » Lisbon

Description

Do you want to start an international career?

Do you want to support one of the largest brands in the world?

Do you want to work in a great multicultural environment?

 

We are Sitel

We provide customer support services to multinational companies in several business industries such as tourism, healthcare, hardware/software, retail and e-commerce, among others.

We live by a People First mindset, encouraging individual and team growth towards common goals while respecting our differences. 

If you wish to develop your communication skills in a high-energy multicultural environment, with access to continuous training, join us!

 

Our Client

Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online.

This service connects people to unique travel experiences, at any price point, in more than 191 countries. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions.

 

Primary Responsibilities

As a customer advisor on the Airbnb Project you will be part of a creative, highly trained team of global specialists responsible for customer cases that begin online, but exist in the offline world. These include monetary and personality disputes, last minute cancellations and “outside the box” mediation for violations in client’s Terms of Use.

Requirements

Mandatory Skills

  • Italian native speaker
  • Strong English skills both spoken and written
  • Availability to work 24x7 (the schedule may span evenings, weekends and holidays as our customers need us)
  • Strong communication and interpersonal skills
  • Technical aptitude and the ability to pick up new technology quickly

 

Preferential Skills

  • Customer support experience
  • Early adopter of technology
  • Active and passionate Traveller or Host
Offer

At Sitel, we believe our people are our most important asset and therefore we take pride in finding the best, most talented and driven employees.

Among the benefits of working with us are:

  • Competitive salary (14 monthly payments per year)
  • Monthly meal allowance
  • Monthly performance bonus
  • Relocation package to Portugal (including travel and accommodation costs)
  • Help in finding accommodation in Lisbon
  • Private Healthcare + Dental insurance
  • English speaking Doctor on site
  • Great office location with easy access by public transport
  • Initial training fully paid by Sitel and included in the contract
  • Continuous training and development

We take care of you and your development and make sure that you have the right conditions to deliver the best results.

To apply, please submit your resume as soon as possible with the following reference: AIR/IT/LX/ELJ.

For non-EU applicants it is mandatory to hold a valid work permit.

Skills
  • Tourism
  • Italian
  • English
Information

Sitel Portugal

Customer Service

High-school

No experience

Project/Service based

Indefinite

Full-time

1