job offers of Teleperformance in Greece

[ More from Teleperformance Greece ]

Languages
German
English
Skills
  • German
  • Germany
  • Fluent In German
  • Basic German
  • Deutsch
  • Customer Service
  • Customer Support
  • Customer Oriented
Information

Customer Service

High-school

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

30

Athens Calling German Speaking Advisors! Lots of benefits!

Greece » Athens

Description

Teleperformance Greece is a Global multilingual company that employs truly multi-cultural staff representing over 90 nationalities supporting over 130 markets in 35 languages and dialects!

Being awarded with Great Place to Work® in 2017 reflects that we are a people’s company because we simply believe that success is achieved by attracting the best candidates and offering them an exceptional working environment and an opportunity to improve their skills and knowledge.

To add to the amazing experience you will get the chance to discover Greece and enjoy the famous historical sites, sunny beaches and breathtaking islands and find out all about what makes people from all over the world fall in love with beautiful Greece!

Job description:

To handle incoming calls, chats and emails both in German and English language providing high quality customer service in a professional and efficient manner by assisting customers and to provide adequate solutions based on the processes and guidelines collecting necessary information and offering relative answers assuring to live up to the best standards and achieving the targets and key performance indicators.

Requirements
  • Fluency in German and English.
  • Confidence, professionalism, commitment
  • Excellent communication skills.
  • Time keeping and ability to work in a rotating/night shifts.
  • Adaptation to customers’ needs and high attention to details.
  • Good technical skills.
Offer
  • Highly competitive salary (more than double average salary in Greece)
  • International, multicultural and modern working Environment.
  • Joining bonus provided in vouchers.
  • An additional 300 euros gross accommodation bonus per month
  • 2 additional salaries per year.
  • Monthly bonuses that vary based on performance.
  • Flight tickets back home provided once every six months.
  • Paid 45 mins break per shift.
  • 1.67 paid days off per month, up to 20 paid days off per year.
  • Any overtime is paid as well as 75% more for Sundays and Greek holidays as per the Greek law.
  • Visa and work permit support.
  • Great relocation package: Paid flight tickets and transportation from the Airport plus two weeks paid accommodation in a Hotel close to our premises.
  • Employee relations team will provide support and guidance helping new hires to integrate in the Greek lifestyle and culture.
  • Free megabytes for the first weeks in Athens.
  • Real estate support to find an apartment in Athens.
  • Pension plan and health insurance coverage.
  • Special discounts and offers for our employees.
  • A welcoming event and Trips, festivals, parties and various events.
  • Paid training using the latest technologies (starting from the fifth day)
  • Career development opportunities.
  • On-site canteen.
  • Casual dress code.
  • Free Greek Courses.
  • Referral bonus for proposing new colleagues.
Skills
  • German
  • Germany
  • Fluent In German
  • Basic German
  • Deutsch
  • Customer Service
  • Customer Support
  • Customer Oriented
Information

Customer Service

High-school

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

30