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Bilingual French and English Customer Service in Lisbon
We are looking for people who care, new talents who are looking forward to build a successful career in Portugal.
Become part of our customer service team and use your chance to start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your home country and versatile administrative support directly after your arrival in Portugal.
We support world-famous brands such as Google AdWords, Insulet, Netflix and many more in the customer service area.
- Inbound Customer service for bookings, purchases of services or goods;
- Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
- Management of changes, adjustments, complaints and any other customer concerns.
- Fluent in French and good command of English (B2 Level);
- Willing to start an international experience – work abroad;
- Excellent communication and interpersonal skills and team spirit;
- Able to handle confidential and/or highly sensitive information;
- Experience in customer service (preferred);
- EU citizen or with valid work permit for Portugal.
- International career in a multicultural environment;
- Possibility of cooperation with leaders in various industries;
- Intensive training and familiarization phase;
- Ample opportunity to grow and evolve within our organization;
- Accommodation in a room of a Teleperformance owned apartment;
- Initial flight expenses refund;
- Free annual flight to the home country;
- Private health insurance;
- Free Portuguese language courses, water sports, soft trekking and much more.
- Customer Service
- Customer Relationships
- Customer Support
- Team Ability
- Language Skills
- Customer Oriented
- Excellent Interpersonal Skills