Languages
English
French
Skills
  • Customer Service
  • Customer Relationships
  • Customer Support
  • Team Ability
  • Language Skills
  • French
  • English
  • Customer Oriented
  • Assistance
  • Management
  • Communication
  • Trustworthy
  • Excellent Interpersonal Skills
Information

Teleperformance Portugal

Customer Service

High-school

No experience

To negotiate

6 - 12 months

To negotiate

Full-time

15

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Bilingual French and English Customer Service in Lisbon

Portugal » Lisbon

Company
Teleperformance Portugal
Description

We are looking for people who care, new talents who are looking forward to build a successful career in Portugal.
Become part of our customer service team and use your chance to start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your home country and versatile administrative support directly after your arrival in Portugal.

We support world-famous brands such as Google AdWords, Insulet, Netflix and many more in the customer service area.

Responsibility

  • Inbound Customer service for bookings, purchases of services or goods;
  • Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
  • Management of changes, adjustments, complaints and any other customer concerns.
Requirements
  • Fluent in French and good command of English (B2 Level);
  • Willing to start an international experience – work abroad;
  • Excellent communication and interpersonal skills and team spirit;
  • Able to handle confidential and/or highly sensitive information;
  • Experience in customer service (preferred);
  • EU citizen or with valid work permit for Portugal.
Offer
  • International career in a multicultural environment;
  • Possibility of cooperation with leaders in various industries;
  • Intensive training and familiarization phase;
  • Ample opportunity to grow and evolve within our organization;
  • Accommodation in a room of a Teleperformance owned apartment;
  • Initial flight expenses refund;
  • Free annual flight to the home country;
  • Private health insurance;
  • Free Portuguese language courses, water sports, soft trekking and much more.
Skills
  • Customer Service
  • Customer Relationships
  • Customer Support
  • Team Ability
  • Language Skills
  • French
  • English
  • Customer Oriented
  • Assistance
  • Management
  • Communication
  • Trustworthy
  • Excellent Interpersonal Skills
Information

Customer Service

High-school

No experience

To negotiate

6 - 12 months

To negotiate

Full-time

15

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