Languages
French
English
Information

Teleperformance Greece

Customer Service

High-school

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

20

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Bonne année! Athens is looking for French speakers!

Greece » Athens

Company
Teleperformance Greece
Description

Teleperformance Greece was the first company to present contact center outsourcing provision in Greece and has become the largest one in the local market. We connect the biggest brands on the planet with users from all over the world by providing customer care, technical support, back-office and other specialized services, ensuring consistently positive customer interactions.

Job Description:  

To efficiently and effectively support customers or prospective customers via Inbound calls, chatting and email in both French and English.
To resolve customer support related issues and provide callers with proper solutions to their concerns.
To deliver excellent service to the customer in a professional, positive, and timely manner.
To build customer relationships, earning their loyalty and trust by being polite and helpful.

A passionate French speaking Representatives for customer service is the most important quality for us. 

Requirements

Requirements:

Excellent command in both French and English (Written and Oral skills)
Familiarity with Customer Care service role and ability to handle demanding clients
Willingness to work in a fast paced environment
Availability to work in rotating shifts, on weekends or on Holidays

Offer

Why You Should Apply:

We provide the flight ticket to Athens 
Airport pick up
2 weeks free accommodation in our collaborating hotels
Step by step support regarding your hiring process, permanent accommodation & acclimation.
Competitive salary 
14 salaries per year (One on Christmas, half for Easter & for Summer vacation)
25% extra payment for working night shifts and 75% extra payment working on Greek Holidays
20 days annual paid holiday
Monthly performance bonus
Bonus for referring new colleagues
Health insurance coverage 
Training in English, paid from the 5th day on
Free Greek language courses
Continuous IT and Soft skills training
In-House doctor and examination center
A professional, modern and multicultural environment


*** No Visa support provided for these vacancies ***

Information

Customer Service

High-school

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

20

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