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Consumer Service Advisor with Polish
Webhelp Enterprise Sales Solutions, s.r.o
Are you talkative and do you want to work on your communication skills? Do you want to work in the multinational globally-recognized company?
Join our fascinating international team at Webhelp! We are hiring for your project for Unilever.
- Supporting customers’ requests via phone, mail and social media
- Suggesting optimal solutions in accordance with internal procedures
- Working with special applications and CRM Tools
- Professional communication with customers using empathy and representative skills
- Good computer skills and good knowledge of MS Office
- Ability to quickly identify customers’ problem and needs
- Ability to set priorities and manage daily responsibilities effectively
- A client-oriented approach, patience, and strong communication skills
- Team players with the ability to also work independently
- Experience in sales or customer service is a plus
- Proficient level of Polish
- Communicative level of English in both oral and written form
- Competitive Salary
- Fully paid language course
- Meal vouchers and refreshment at working place
- MultiSport card and fit-stop
- Work in a multi-cultural environment and daily use of foreign languages
- Extensive Training and development program on products, tools, and processes
- Customer Service
- Customer Support