Languages
Polish
English
Skills
  • Communication
  • Customer Service
  • Customer Support
Information

Webhelp Enterprise Sales Solutions, s.r.o

Customer Service

High-school

1 year

Temporary

6 - 12 months

Full-time

Consumer Service Advisor with Polish

Czech Republic » Prague

Description

Are you talkative and do you want to work on your communication skills? Do you want to work in the multinational globally-recognized company?

Join our fascinating international team at Webhelp! We are hiring for your project for Unilever.

Duties:

  • Supporting customers’ requests via phone, mail and social media
  • Suggesting optimal solutions in accordance with internal procedures
  • Working with special applications and CRM Tools
  • Professional communication with customers using empathy and representative skills
Requirements
  • Good computer skills and good knowledge of MS Office
  • Ability to quickly identify customers’ problem and needs
  • Ability to set priorities and manage daily responsibilities effectively
  • A client-oriented approach, patience, and strong communication skills
  • Team players with the ability to also work independently
  • Experience in sales or customer service is a plus
  • Proficient level of Polish
  • Communicative level of English in both oral and written form
Offer
  • Competitive Salary
  • Fully paid language course
  • Meal vouchers and refreshment at working place
  • MultiSport card and fit-stop
  • Work in a multi-cultural environment and daily use of foreign languages
  • Extensive Training and development program on products, tools, and processes
Skills
  • Communication
  • Customer Service
  • Customer Support
Information

Webhelp Enterprise Sales Solutions, s.r.o

Customer Service

High-school

1 year

Temporary

6 - 12 months

Full-time