Jobs for German and Nordic speakers
Languages
Dutch
Skills
  • Custumer Service
  • Customer Support
  • Custumer Care
  • Customer Relationships
  • Customer Oriented
  • Marketing
  • Print
  • Printing
  • Print Media
  • Design
  • Dutch
  • Native Dutch Speaker
  • Communication
  • Communication Skill
  • Problem-Solving
  • Service Orientated
  • Empathy
Information

Vistaprint Deutschland GmbH

Customer Service

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

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Customer Care Specialist (f/m) - DUTCH (benefits package)

Germany » Berlin

Company
Vistaprint Deutschland GmbH
Description

Helping our customers with all their questions around products and processes, providing consultancy on design and marketing - does that sound like something you could enjoy?

Then we'd love to hear from you!

 

YOUR ROLE

As a Customer Care Specialist you provide first-class customer serviceto Dutch customers via phone, email and chat. You are the main person of contact for our customers for any request with regards to their order. In addition, you advice specific to the customers business and their needs.
Your goal is to exceed customer expectations and add value to their projects and business!

Requirements
  • Working experience in professional customer care is nice to have
  • A pronounced service-oriented mindset  
  • Strong interest in eCommerce and marketing
  • Genuine passion for print and design
  • Native level speaker in at least one of the needed languages
  • Excellent communication skills, both verbal and written
  • Demonstrated resilience and problem solving ability
Offer
  • Easygoing work environment with flat hierarchies in the center of Berlin
  • Paid training period in your first four weeks
  • Regular coaching and training sessions afterwards
  • Excellent career opportunities in a fast growing company
  • Appealing benefits package including free public transportation (BVG-Ticket)
  • Part-time (min. 30h/ week) and full-time positions available
  • Scheduled shifts from Monday to Friday 08:00 – 21:00, Saturday 09:00 - 18:00 (on max. 5 days/ week)
  • 20% Premium pay, if worked on Saturday (currently about once a month) 

Skills
  • Custumer Service
  • Customer Support
  • Custumer Care
  • Customer Relationships
  • Customer Oriented
  • Marketing
  • Print
  • Printing
  • Print Media
  • Design
  • Dutch
  • Native Dutch Speaker
  • Communication
  • Communication Skill
  • Problem-Solving
  • Service Orientated
  • Empathy
Information

Customer Service

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

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