Job offers of Dell at Europe Language Jobs
Languages
English
German
Skills
  • German
  • English
  • Customer Service
  • Communication Skills
  • Customer Focus
  • Problem-Solving
Information

Dell

Customer Service

1 year

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

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Customer Care Specialist with German

Slovakia » Bratislava

Company
Dell
Description

Customer Care Specialist
Competitive Salary
Bratislava


People make Dell so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Global Business Services at Dell, we are looking for a Customer Care Specialist to join our team in Bratislava.

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we're committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Key Responsibilities

  • Investigation and resolving of pre-delivery and post-delivery issues to the satisfaction of the client and act on behalf of the customer with other Dell departments to ensure proper resolution of the problem
  • E-mail and phone communication to support sales service provided to customers
  • Advise and support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction
  • Delivery of a positive customer experience, to solve situations when orders do not meet the customers' expectations
  • Enhancing the value of the positive customer experience through the knowledge, information and advice given
  • Work in a dynamic environment of multinational teams and with an opportunity of connecting to different people from various countries every day
  • Use your own initiative to find new solutions for unusual or problematic situations regarding the customers order to ensure the best experience with Dell
Requirements

Essential Requirements

  • 1+ year of work experience; position is suitable for fresh graduates
  • Secondary education
  • English AND German
  • Excellent communication skills
  • Customer focus
Offer

Salary: starting from 1 200 EUR Gross/monthly

 

Benefits
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Skills
  • German
  • English
  • Customer Service
  • Communication Skills
  • Customer Focus
  • Problem-Solving
Information

Customer Service

1 year

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

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