job offers of mgi at Europe Language Jobs

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Languages
Danish
Skills
  • Customer Service
  • Call Center
  • Good Communication Skills - Written And Oral
  • It Skills
  • • Languages: Working Knowledge Of Danish
  • Danish Jobs
  • Jobs In Netherlands
  • • Flexible For Relocation If Necessary.
  • No Experience Needed
Information

Customer Service

High-school

No experience

Permanent

Indefinite

24.000 € - 30.000 € gross / year

Full-time

5

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Customer Consultant rolefor Danish Speaker in Netherlands.

Netherlands » Boxtel

Description

Our client provides services in Europe before, during and/or after the purchase of a product or services. They are the best when it comes to deal with Information technology, personal storage, climate control, home security, video, audio, internet security, software etc.

Job summary:
Assist customers with installations, troubleshooting and problem solving in an efficient and customer friendly manner and thus delivering a positive customer experience

Main tasks:
• Answering inbound contacts (phone, email, web chat) from customers;
• Troubleshooting, diagnosing and resolving any product related questions or problems;
• Logging customer details, documenting the problem and escalating whenever necessary;
• Ensuring customer satisfaction in all customer contacts;

Requirements

• Fluent in Danish and Advanced English;
• Computer literacy (good typing skills ability to multitask) and good troubleshooting skills;
• Excellent customer service skills, with self-start personality and resilience;
• Contact center working experience is advantageous;

Offer

• Attractive salary with an additional bonus
• Excellent Relocation Package ( € 750 Euro reimburse with the first salary);
• Travel cost compensation up to €130 month (Train / Bus);
• Collective health insurance;
• Discount of up to 27% on car insurance and house insurance;
• Professional training provided by the company;
• Solid possibility of career progress;
• Pension Scheme,

If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €150 if their application is successful!