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Languages
German
Skills
  • Quality And Result Orientation
  • Active Listening Skills
  • Effective Communication
  • Service Orientated
  • Motivation And Positivism
Information

Transcom WorldWide

Customer Service

High-school

No experience

Permanent

Indefinite

Full-time

50

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Customer Experience Specialist with German Skill

Croatia » Osijek

Company
Transcom WorldWide
Description

Customer Experience Specialist is entrusted with phone/email/social media communication with customers, giving information about products and services, resolving issues, increasing customer satisfaction through quality and accuracy of service provided. 

Client portfolio includes telecommunication industry, online banking, international courier services and other.

 

Requirements
  • Advanced German skill (minimum B1)
  • Quality and result oriented personality
  • Active listening skills
  • Effective written and verbal communication
  • Positivity and motivation
  • Quick and precise issue resolving
Offer
  • 3-Level salary package with motivational bonuses
  • On-the-job support system with onboarding, coaching and quality assurance
  • Pre-job detailed training and preparation (paid)
  • Flexible shifts and support in work-life balance
  • Full-time and part-time contracts, student contracts
  • Friendly working atmosphere
  • Career options, skill development and learning
  • Stable, secure and international company experience
Skills
  • Quality And Result Orientation
  • Active Listening Skills
  • Effective Communication
  • Service Orientated
  • Motivation And Positivism
Information

Customer Service

High-school

No experience

Permanent

Indefinite

Full-time

50

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