Jobs by Wipjobs at Europe Language Jobs
Languages
Hungarian
Information

WiPjobs

Customer Service

To negotiate

Indefinite

Full-time

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Customer Service Advisor HUNGARIAN Speaker

Poland » Krakow

Company
WiPjobs
Description
  • Handling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and network
  • Delivering professional and prompt service to the customers
  • Keeping records of all customers’ enquiries in the reporting system
  • Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
  • Sending more complex enquiries to the relevant IT Support Team
Requirements
  • Very good Hungarian language skills both verbal and written
  • Good English skills
  • Excellent verbal and written communication skills
  • Professional telephone manner
  • Basic experience in Windows XP (Windows 7 would be an advantage), MS Office, MS based applications
  • Basic technical support experience an advantage but not necessary
  • Flexible, well-motivated team player, ability to work under pressure

 

Offer
  • Work near the center of Krakow
  • Attractive salary
  • Opportunity to develop a strong experience in a multicultural and dynamic environment
Information

Customer Service

To negotiate

Indefinite

Full-time

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