Languages
Dutch
Information

MGI Recruitment

Customer Service

Permanent

Indefinite

Full-time

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Customer Service Agent - Dutch - Relocation to Lisbon

Portugal

Company
MGI Recruitment
Description

The Role

  • As a customer advisor, you will be responsible for delivering support in a friendly and organized manner, listening carefully to the customer’s concerns in order to provide an exceptional experience and a first contact resolution to customers. You will be conversing in your native Dutch supporting the Dutch market.

 

Requirements

Requirements

Mandatory Skills

  • Dutch native speaker
  • Strong English skills both spoken and written
  • Availability to work 24x7 (the schedule may span evenings, weekends and holidays as our customer’s needs)
  • Strong communication and interpersonal skills
  • Technical aptitude and the ability to pick up new technology quickly

 

Preferential Skills

  • Customer support experience
  • Early adopter of technology
  • Active and passionate Traveller or Host
Offer

The Offer

Our client believes people are their most important asset and therefore they take pride in finding the best, most talented and driven employees.

Among the benefits of working with them are:

  • Competitive salary (14 monthly payments per year)
  • Monthly meal allowance
  • Monthly performance bonus
  • Monthly language bonus (14 monthly payments per year)
  • Relocation package to Portugal (including travel and accommodation costs)
  • Accommodation assistance for three months – EUR285 per month
  • Flight tickets reimbursed up to the value of EUR200
  • Help in finding accommodation in Lisbon
  • Private Healthcare + Dental insurance
  • English speaking Doctor on site
  • Great office location with easy access by public transport
  • Initial training fully paid by the client and included in the contract
  • Continuous training and development
Information

Customer Service

Permanent

Indefinite

Full-time

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