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Customer service for VIP clients - German/Spanish/Italian
Reed Czech Republic
For our client a leading producer of handheld computing devices, REED is seeking someone customer oriented with a fluent knowledge of German, Spanish or Italian. As the new member you would be part of a friendly and dynamic team focusing on VIP clients.
- Communication with customers via email or phone
- Delivering professional customer care
- Responding to VIP clients’ inquiries regarding repair of their products, prices, their contract and packets
- Conclude all expenses, included services and other
- Build sustainable relationships of trust through open and interactive communication
- Be happy to help and advice customers with a smile
- A fluent knowledge of German or Spanish or Italian
- Fluent English (C1 level)
- Great communication skills
- Detail oriented personality
- Ability to multitask and good time management skills
- Positive approach to work and new challenges
- Experience in customer service
- Valid work permit for Czech Republic
- Competitive salary with bonus scheme
- Opportunities to progress in your career
- 5 weeks of vacation
- Pension and Life Insurance contribution
- Discounted meals in the company canteen, fruit days
- Multisport card for 250 CZK/month
- Discounted mobile phone tariff and banking benefits
- Cafeteria program (benefits according to your preferences)
- Continuous training and development program, language courses paid by the employer
- Charity events
- No dress code and no night shifts
Location: Brno, Czech Republic
Working hours: Flexible with set core hours
Starting date: ASAP
Recruitment process: Face-to-face or phone/Skype interviews
If you are interested in this opportunity, please apply or send me your resume.
Looking forward to our cooperation
By answering to this advertisement or sending your CV and other personal materials, you consent to the collecting, processing and storage of your personal data in accordance with Act No. 101/2000 Coll. Privacy. This consent is valid for 3 years from sending.
- Customer Service
- Vip Customer Service
- Vip Relations
- Customer Care Advisor