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Information

IES Consulting - Find your internships abroad

Customer Service

Bachelor

No experience

Internship / Apprenticeship

3 - 6 months

Less than 18.000 € gross / year

Full-time

1

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Customer Service in an international hotel chain, Ibiza

Spain » Ibiza

Company
IES Consulting - Find your internships abroad
Description

Do you want to be an receptionist, an entertainer, a waiter? Or maybe you’re looking for a training in the direction area? This group offers internships in all these areas! With destinations in Europe and the Caribbean, this Spanish hospitality chain is one of the main groups in the sector.

 

We have been collaborating with them since 2009, providing phenomenal experiences to the candidates, both for operational internships in hotels, as well as administrative or management content internships, both in hotels and in the main offices in the Balearic Islands (Mallorca and Menorca). If you are in a hotel, you are offered a monthly financial compensation, apart from a bed in a shared room and the 3 meals each day during your stay. If you are in the main office you will also have a remuenration and you will be able to share an apartment with other interns, in which you will have access to a kitchen to prepare your food. In both cases they will also give you free access to a washing machine.

The work schedule is variable, as in every hotel in the world, but you will work a maximum of 8 hours a day for 5 days a week, with 2 consecutive days. In the offices you will work the same number of hours but from Monday to Friday. What are you waiting for? Start your career in the hospitality industry!

Internship tasks:

The hotel group has several hotels in the island of Ibiza as well as Mallorca. While being part of the team of their Receiption or Customer Service, you will develope the following tasks:

  • Customer service on the phone in mainly english but also spanish language
  • Organization of online reservations
  • Identify new opportunities and participate in the creation of new offers and commercial packages 
  • Sales and offer of vacation packages as well as additional products
  • Managing sales of the rooms
  • Communicate further information about other services to the clients
  • Communication with the other hotels in regards to clients, other requests or operations involved
  • Monitoring of reservations in the companys internal system
Requirements

Studies

Administration, tourism, foreign languages or similar

Required languages

English – C1
Spanish – B1

Desired experience

not required

IT skills

MS Office, Internet

Other requirements

Good communication skills and interacting with clients

Offer

Location: Ibiza

Benefits: 440€/month, Lodging and Meals

Working hours: 5 days a week, with 2 days off

8 hours a day

 

Available from January 2018 to February 2018

For 4 to 6 months

Information

Customer Service

Bachelor

No experience

Internship / Apprenticeship

3 - 6 months

Less than 18.000 € gross / year

Full-time

1

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