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Languages
Dutch
English
Skills
  • Customer Service
  • Barcelona Job
  • Dutch
Information

Talent Search People - Native Speakers

Customer Service

Course

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

3

Customer Service Professional with Dutch

Spain » Barcelona

Description

We are recruiting a Customer Service Professional with native Dutch for a renowned IT and Tech company in Barcelona. 

Our client is one of the biggest American Technological Companies worldwide. They offer the latest digital transformation to ensure an innovative, product as well as end-to-end solutions to managing and enhancing your digital experience. 

As a Customer Care Agent you will be asked to deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone. You will be required to promote suitable products and services as directed to clients and as required by the individual needs of each customer.

Your responsibilities will be:

-Answer inbound calls, chat and emails within guidelines/goals established by the client
and contact center management
-Perform technical troubleshooting and solve Technical issue by following Client
processes
-Consistently achieve call, email, and chat quality score goals to meet client and
customer satisfaction goals

Requirements

-Native Dutch
-Good knowledge on hardware and Software (PC/Peripherals) and on special
technologies
-Transaction control
-Data capturing
-Call handling
-TCO Process
-Service Process
-Customer data privacy rules
 

Offer

-Full time position 
-Permanent contract
-Relocation package
 

Skills
  • Customer Service
  • Barcelona Job
  • Dutch
Information

Talent Search People - Native Speakers

Customer Service

Course

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

3

Be one of the first candidates to apply