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GIVT Sp. z o.o.

Customer Service

1 year

To negotiate

Indefinite

Full-time

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Customer Service Representative with Italian

Poland » Warsaw

Company
GIVT Sp. z o.o.
Description

Who we are: 

We are a company helping our clients to claim their compensation in the area of aviation. We put customer satisfaction in the first place, so we pay attention to the sympathetic, fast and comprehensive service of our cases. 

Many airline passengers are unaware that they should be compensated for a cancelled, delayed or overbooked flight. We want to change it! But we need YOU to help us!

Your tasks at the GIVT board: 

  • Answering customer inquiries regarding the handling of their affairs 
  • Support for incoming and outgoing calls 
  • Verification of correctness of collected documents 
  • Co-creation of new processes and procedures in Operations Department 
  • Cooperation with all company departments for efficient and comprehensive customer service 
Requirements

Who we're looking for: 

  • Knowledge of English and Italian B2/C1 level
  • Openness to changes 
  • Willingness to learn new things and work in a team 
  • High personal culture and very good work organization 
  • Accuracy and independence 
  • Responsibility for handling cases at every stage of the process
Offer

What we provide: 

  • Work in a young and energetic team 
  • Possibility to influence our processes and products 
  • The possibility of development within the company 
  • English classes with native speaker  
  • Fruit Wednesdays  
  • Company integration events  

So if you like working in a fresh and innovative environment, you like to influence your work and you value a friendly atmosphere - join us!

Please indlude in your CV the following agreement:

I agree to the processing of personal data contained in my job offer for the needs necessary to carry out the recruitment process carried out by GIVT LLC Based in Warsaw in accordance with art. 6 par. 1 lit. a Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (general data protection regulation)). At the same time, I consent to the processing of my personal data for the purposes of future recruitment.

Information

Customer Service

1 year

To negotiate

Indefinite

Full-time

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