Romania » Bucharest
We are currently recruiting Swedish speaker for Customer Service position in Bucharest, Romania.
Multinational business process outsourcing and information technology services company with more than 68.000 employees from 25 countries. Their contract renewal rate is over 90%.
- Making outbound calls related to the service request and following up to a customer inquiry
- Participating in internal and external educational opportunities and training requirements relevant to customer service environment
- Preparing, generating and distributing daily reports
- Notifying administration of any required updates of customer records on the organization’s internal database
- Ensuring customer satisfaction and loyalty by assisting them
- Fluency in English and Swedish
- Excellent communication skills
- University degree is preferable
- Good computer skills
- Relocation package: flight tickets and 2 weeks hotel accommodation
- 2 years of rent allowance
- Long distance recruitment process
- Realistic opportunity for career and business growth
- Multinational working environment
- Competitive salary: over 30% more than average salaries in Romania
- Training provided
In addition to all of the above, if you have a friend who suits this profile, refer him to us and we will give you €150 if they are successfully placed into the role.