- Czech
- Czech Speaker
- English
- Customer Service
- Customer Relationships
TELUS International Europe
Customer Service
High-school
No experience
Permanent
Indefinite
Full-time
10
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Customer Support Specialist with Czech and English
Bulgaria » Sofia
TELUS International Europe is a premium BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services since 2004. The company has more than 6000 team members across seven delivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), offices in Manchester and Cannock (England) as well as Dublin (Ireland). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.
Your role:
To listen and respond to customers queries via phone and/or email
To provide accurate, valid and complete information to the clients’ requests
To identify and assess customers’ needs to achieve satisfaction
Your profile:
To be fluent in Czech
To have a good level in English
To enjoy communication with people and resolve cases
To have a friendly personality
To be self-motivated and outgoing person
WE OFFER:
- Stable job
- Competitive salary for the local market
- Opportunity to plan your own working schedule
- Monthly performance Bonuses
- Career development opportunities
- Great relocation package: Airplane Tickets/ Transportation from Airport/
- Up to one month Free Accommodation in a hotel
- Meal tickets shall be granted monthly
- International modern working environment
- Special Discounts & Offers for all employees
- Employee referral Bonus
- Positive environment – we care about the well–being of our employees, invest in their development, encourage fun and team building initiatives
- Supportive work-life balance policies
- Continuous assistance and learning
- Employee Relations team to help new hires integrate in the local lifestyle and culture
* Only candidates eligible to work in Europe will be contacted.
- Czech
- Czech Speaker
- English
- Customer Service
- Customer Relationships
Customer Service
High-school
No experience
Permanent
Indefinite
Full-time
10
