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Languages
Dutch
Information

MGI Recruitment

Customer Service

High-school

No experience

Discontinuous

6 - 12 months

18.000 € - 24.000 € gross / year

Full-time

Dutch Social Media Moderator Greece

Greece » Attica

Description

Empower your future & start your career by applying here native Dutch speakers. If you’re a recent graduate or interested in social media, we have full-time job opportunities available in Greece for Native Dutch Speakers. Take a look and find the job that is just right for you.

 

Our client:

Our client is one of the largest and most respected multilingual Contact Centres worldwide. The company is based in Greece and is currently collaborating with the most powerful companies in the world.   The Contact Centre handles more than 20,000 telephone based customer service projects along with social media experts every year on a global basis, with offices in over 76 countries.

Their client is one of the world's largest American online social media and social networking service company. Our client specializes in connecting people worldwide through powerful social media. The company reflects an ongoing commitment to meaningful innovation in connected entertainment and sharing of moments, experiences and views.

 

 

Role & Responsibilities:

  • Assist our community and help resolve inquiries empathetically, accurately and on time
  • Make well balanced decisions and personally driven to be an effective advocate for our community
  • Strong interpersonal skills, verbal and written communication skills
  • Display a strong bias to doing what’s right for our community
  • Investigate and resolve issues
  • Respond to user inquiries with high quality, speed, empathy and accuracy
  • Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
  • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
  • Review the reported content within agreed turnaround times and standards of quality
  • Identify inefficiencies in workflows and suggest solutions
  • Recognize trends and patterns, and escalate issues outside the company policy to the global team

 

 

Referral program: If you feel like you could bring one of your friends with you, ask them to send the CV for Mgi Recruitment and if we secure a job for them, we will reward you with 500 Euros.

Requirements

Profile:

  • Graduates of High School
  • Native Dutch & Fluent in English (Proficiency level)
  • Good Knowledge of PC (hardware, software, internet)
  • Windows, MS Office Suite, Skype, Windows Media Player, Windows Messenger
  • Excellent communication skills
  • Strong team spirit
  • Passionate about social media
Offer

On Offer:

  • Attractive salary (14 months’ salary- 2 extra salary in a year)
  • Complete relocation package (flight ticket, 2 weeks hotel accommodation, taxi)
  • Quick long distance recruitment process without additional travel costs
  • Excellent initial and follow-up training
  • Free Greek language courses
  • Continuous staff development program and long term career prospects
  • Professional working environment with friendly atmosphere
  • Wide range of social, cultural and recreational activities
  • Additional remuneration for work on Greek holidays, weekends or overtime
Information

MGI Recruitment

Customer Service

High-school

No experience

Discontinuous

6 - 12 months

18.000 € - 24.000 € gross / year

Full-time

Be one of the first candidates to apply