Multilingual Jobs in Europe

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Languages
Dutch
Skills
  • Contact Center
  • Call Center
Information

CONVAR Deutschland GmbH

Customer Service

Course

No experience

Permanent

Indefinite

24.000 € - 30.000 € gross / year

Full-time

2

DUTCH speaking Customer Support Agent

Germany » Pirmasens

Description

CONVAR Deutschland GmbH, a member of the CONVAR EUROPE Ltd. Group, a leader in outsourced multichannel customer experience management, is recruiting for full-time (8 hours) employment, agents to join the Dutch, French or English speaking team (Working hours are between 8 am – 6 pm). You will be working at our European Contact Center in Pirmasens in the south west of Germany near the French boarder. In our premises in Germany, we have more than 120 employees supporting in 7 different languages.

Are you passionate about talking on the phone? Are you communicative, courteous and at any time service and customer-oriented? Then join our dynamic service team in Pirmasens as a competent Customer Service Representative.

Your responsibilities:
• Provide a customer-friendly and professional assistance for our business customers
• Recognize the customers’ needs and advise them pro actively
• Take responsibility for the processing of all customers’ requests regarding Business Partner 
Programs, both by telephone and in writing
• Be proficient when working with various software programs and the internet
• Maintaining and documenting customers’ queries in our databases

Requirements

• You communicate fluently in Dutch, English or French (spoken and written) and are characterized
by your good knowledge of the English or German language
• You have ideally completed a commercial training and/or have experience in the field of telephone 
customer service
• In addition to your sense of service you enjoy customer contact over the phone
• You have very good solution-oriented communication skills and a high degree of flexibility as 
well as integration and teamwork skills

Offer

• Career prospects in a dynamic international Environment
• Paid training in theory and practice
• Attractive benefits
• A comprehensive health management - sports courses and preventive measures
• Easy access by public Transport

Skills
  • Contact Center
  • Call Center
Information

CONVAR Deutschland GmbH

Customer Service

Course

No experience

Permanent

Indefinite

24.000 € - 30.000 € gross / year

Full-time

2

Be one of the first candidates to apply