Languages
French
Italian
Skills
  • Customer Service
  • Vip Customer Service
  • Customer Support
  • Customer Relationships
  • Customer Oriented
  • Italian
  • French
Information

Sitel Portugal

Customer Service

High-school

No experience

Project/Service based

Indefinite

Full-time

1

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Ecolab: Bilingual Italian/French Technical Support - Lisbon

Portugal » Lisbon

Company
Sitel Portugal
Description

About Us

Do you want to start an international career?

Do you want to support one of the largest brands in the world?

Do you want to work in a great multicultural environment?

 

We are Sitel

We provide customer support services to multinational companies in several business industries such as tourism, healthcare, hardware/software, retail and e-commerce, among others.

We live by a People First mindset, encouraging individual and team growth towards common goals while respecting our differences. 

If you wish to develop your communication skills in a high-energy multicultural environment, with access to continuous training, join us!

 

Our Client

Our client is a multinational company whose core business focuses on safety, protection, cleaning and facility care within several industries such as healthcare, food, and water treatment.

As a multinational company focused on sustainability, our client’s core business includes:

  • Clean water – conserving, reusing and recycling
  • Safe food – creating new ideas for safe food solutions
  • Abundant energy – helping take energy further by doing more with less
  • Healthy environment – protecting the places where we live

 

Primary Responsibilities

As a customer advisor on this project, you will be part of a creative, highly trained team of global specialists responsible for troubleshooting, resolving database issues and providing hardware/software support.

Requirements

Mandatory Skills

  • Proficiency in Italian
  • Proficiency in French
  • Strong English skills
  • Excellent communication skills
  • Computer skills and ability to pick up new technology quickly

 

Preferential Skills

  • Previous technical customer service or contact center experience
  • Good troubleshooting skills and analytical thinking
Offer

At Sitel, we believe our people are our most important asset and therefore we take pride in finding the best, most talented and driven employees.

Among the benefits of working with us are:

  • Competitive salary (14 monthly payments per year)
  • Monthly meal allowance
  • Monthly performance bonus
  • Monthly language bonus (14 monthly payments per year)
  • Relocation package to Portugal (including travel and accommodation costs)
  • Help in finding accommodation in Lisbon
  • Private Healthcare + Dental insurance
  • English speaking Doctor on site
  • Full-time schedule (8h/day, Monday to Friday)
  • Great office location with easy access by public transport
  • Initial training fully paid by Sitel and included in the contract
  • Continuous training and development

We take care of you and your development and make sure that you have the right conditions to deliver the best results.

To apply, please submit your resume as soon as possible.

Skills
  • Customer Service
  • Vip Customer Service
  • Customer Support
  • Customer Relationships
  • Customer Oriented
  • Italian
  • French
Information

Customer Service

High-school

No experience

Project/Service based

Indefinite

Full-time

1

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