Languages
English
Skills
  • Customer Service
  • Customer Support
  • Customer Relationships
  • Customer Oriented
Information

Sitel Portugal

Customer Service

High-school

No experience

Project/Service based

Indefinite

Full-time

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English International Recruiter - Lisbon, Portugal

Portugal » Lisboa

Company
Sitel Portugal
Description

We are Sitel

We are a leading global outsourcing provider of customer experience management with 150 offices across 24 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliver more than 2.5 million unique customer experiences every day.

 

We offer tailored customer care solutions to our diversified client base across all stages of the customer journey. With our operational excellence, continued focus on process improvement and value-add solutions, we are your global partner for today and tomorrow.

 

 

 

 

 

 

 

Job brief

We are looking for an English International Recruiter to support our recruiting team and help us place qualified candidates faster.

As International Recruiter you're the vital link between clients and candidates. The role is demanding, diverse and involves,

 

  • Using candidate databases to match the right person to the client's vacancy
  • Managing the pool and identify needs according the received requests
  • Receiving and reviewing applications, managing interviews and tests and creating a shortlist of candidates
  • Requesting references and checking the suitability of applicants before submitting their details to the operation
  • Briefing the candidate about the responsibilities, salary and benefits of the job in question
  • Organizing interviews for candidates as requested
  • Informing candidates about the results of their interviews
  • Working towards and exceeding targets

 

 

Requirements

Knowledge/Skills/Abilities

 

To be successful in this role, you should combine knowledge of Recruitment Process with excellent verbal and written communication skills,

 

  • Proven work experience as international recruiter
  • Familiarity with recruitment process methods (hiring profile, assessments, interviews, and ongoing follow up)
  • Excellent communication skills
  • Ability to plan, multi-task and manage time effectively
  • BS degree in education, human resources or relevant field
  • Strong understanding of computer basics (Windows, Excel, Word, PowerPoint, Outlook and Internet)
  • Background in Customer Service industry (contact center preferred, but not essential)
  • Native/Fluent in English (other European languages are a plus)

     

If you have strong communication skills and are confident as a headhunter, we want to meet you. We like working with people who think ‘outside-the-box’ and who finish projects in a timely manner.

 

Offer

Our Compensation & Benefits

 

At Sitel we believe our people are our most important asset and therefore we take pride in finding the best, most talented and driven employees, among the benefits of working with us are:

 

  • Competitive salary (x14)
  • Monthly meal allowance
  • Monthly performance bonus according company policy
  • Private health insurance (applicable after 6 months) an English speaking Doctor on site
  • Stable working hours (Monday – Friday, 8 hours per day, 40 hours per week)
  • 22 vacation days per annum
  • Training fully paid by Sitel and included in the contract
  • Great office location in Santos
  • Start an international career
  • Further training available through SITEL’s online University
  • Career opportunities and a great multicultural working environment

 

We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible.
 

 

Application

We will screen and interview candidates continuously, so please apply on-line via our career portal as soon as possible. We will close the position down once we have found the right candidate.

We look forward to hearing from you.

Skills
  • Customer Service
  • Customer Support
  • Customer Relationships
  • Customer Oriented
Information

Customer Service

High-school

No experience

Project/Service based

Indefinite

Full-time

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