Portugal » Lisbon
Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 8.000 employees, from 82 nationalities, we are providing services in 29 languages for 64 markets.
Teleperformance Portugal was considered seven times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.
Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.
Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.
As a dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.
Join us! Be part of a multicultural environment.
What will your position be?
The ACM (Assistant Contact Center Manager) is a floor manager, taking immediate management decisions on the call center floor to drive the KPIs. He/she coordinates a team of Supervisors, being responsible for their motivation, training and development. He/she reports to the Contact Center Manager and interacts with the corporate client to report the team’s results.
Who are we looking for?
*Only applicable to foreign candidates.