Job offers of Sucursala Bucuresti
Languages
English
French
Information

Sucursala Bucuresti

Customer Service

High-school

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

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Excellent job opportunity for French speakers in Amsterdam

Netherlands » Amsterdam

Company
Sucursala Bucuresti
Description

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

• Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking

• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

• Maintain broad knowledge of client products and/or services

Requirements

• Native or Fluent French and English

• High school diploma with six plus months of customer service experience preferred

• Courteous with strong customer service orientation

• Strong computer navigation skills and PC Knowledge

• Ability to effectively communicate, both written and verbally

• Ability to learn including strong problem solving skill

• Dependable with proficient attention to detail

Offer

Benefits

 

• Competitive Salary

• 2 weeks of paid training provided

• Career progression opportunities

• Excellent company benefits including pension, life assurance, education allowance,

 

Why use Recruitment Agency

 

• You will be contacted within 30 min of your application

• You are given extra support in preparing for interviews

• You have a contact person who gives you all the details of the job

• You can ask for your application feedback anytime via email or phone

• You don’t have to face the situation where company do not reply to you for days.

Information

Customer Service

High-school

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

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