Languages
Japanese
English
Skills
  • Fashion
  • Customer Service
Information

TELEPERFORMANCE SPAIN

Customer Service

High-school

1 year

Project/Service based

Indefinite

18.000 € - 24.000 € gross / year

Intensive day - Nights

2

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Fashion Customer Service Representative - Japanese

Spain » Barcelona

Company
TELEPERFORMANCE SPAIN
Description

Teleperformance Spain is looking for Customer Service Representatives, eager to work for a leading Fashion Brand headquartered in Barcelona.

 

Responsibilities

  • Receive incoming telephone calls from new and existing customers
  • Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
  • Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales
Requirements

Key Competencies

  • Data accuracy
  • Attention to detail
  • Ability to gain immediate credibility and trust
  • Exceptional communication skills
  • PC and system literate

 

Candidate Profile

  • Confident and enthusiastic.
  • The ability to work well as part of a team as well as independently
  • Native level of Japanese
  • Fluency in English
  • First class written, verbal and interpersonal skills
  • Numerate and articulate
  • Well organised, reliable and thorough
  • Work permit required
Offer

What we offer

  • Full-time and night-shift schedule: from 1:00 to 9:00 or from 02:00 to 10:00
  • Individual career paths to grow within the project
  • We are one of the world's largest provider of contact center services
  • Engage in an excellent work environment and team building activities.
  • Dynamic and international environment
Skills
  • Fashion
  • Customer Service
Information

Customer Service

High-school

1 year

Project/Service based

Indefinite

18.000 € - 24.000 € gross / year

Intensive day - Nights

2

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