Languages
English
German
Skills
  • Fashion
Information

TELEPERFORMANCE SPAIN

Customer Service

High-school

1 year

Project/Service based

Indefinite

18.000 € - 24.000 € gross / year

Full-time

1

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Fashion Service Advisor - German

Spain » Barcelona

Company
TELEPERFORMANCE SPAIN
Description

Teleperformance Spain is looking for Customer Service Representatives, eager to work for a leading Fashion Brand headquartered in Barcelona.

Responsibilities

-Receive incoming telephone calls from new and existing customers
-Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
-Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales
-Dynamic and international environment

Requirements

Key Competencies

-Data accuracy
-Attention to detail
-Ability to gain immediate credibility and trust
-Exceptional communication skills
-PC and system literate

Candidate Profile

-Confident and enthusiastic.
T-he ability to work well as part of a team as well as independently
-Native level of Dutch, German or French
-Fluency in English
-First class written, verbal and interpersonal skills
-Numerate and articulate
-Well organised, reliable and thorough

Offer

What we offer

-Full-time contract, 39 hours/week, from Monday to Friday
-Salary: 18.000€ gross/year
-Starting date: 15th/06
-Individual career paths to grow within the project
-We are one of the world's largest provider of contact center services
-Engage in an excellent work environment and team building activities.

Skills
  • Fashion
Information

Customer Service

High-school

1 year

Project/Service based

Indefinite

18.000 € - 24.000 € gross / year

Full-time

1

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