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Feliz año nuevo! Spanish speakers are welcome to join us
A great opportunity for Spanish speakers to join our multinational family in Teleperformance Greece!
We are a company that provides highest quality customer care for our reputable clients with employees from all over the world covering more than 130 Markets in more than 35 Languages and dialects.
We believe in our people as they are the main factor for success. That is why we attract the best talents and give them the best working environment to develop and grow together. This indicates how we achieved the award Great Place to Work® in 2017 that shows our progress and our determination to reach our goals.
It will be a chance for you to enjoy the Mediterranean experience in Athens and explore the rich history and the warmth of the Greek culture and lifestyle!
Handling inbound calls, chats and emails in Spanish in a professional and polite manner.
Providing answers and solutions to customers by active listening and following the guidelines and procedures.
What do you need for this position?
Fluency in oral and written Spanish and English.
Great communication and soft skills.
Attention to details, ability to find solutions and time management skills.
Ability to work under pressure and in night/late shifts and on weekends.
Familiarity with computers and Good typing skills.
To be eligible to work in Greece.
What do we offer?
Competitive monthly salary.
International, multicultural and modern working Environment.
2 additional salaries per year provided in 3 payments.
Monthly bonuses that vary based on performance.
Paid 45 mins break per shift.
1.67 paid days off per month, up to 20 paid days off per year.
Any overtime is paid as well as 75% more for Sundays and Greek holidays as per the Greek law.
Working hours after 22h00 will be paid 25% more.
Great relocation package: Paid flight tickets and transportation from the Airport plus two weeks paid accommodation in a Hotel close to our premises.
Employee relations team will provide support and guidance helping new hires to integrate in the Greek lifestyle and culture.
Real estate support to find an apartment in Athens.
Special discounts and offers for our employees.
A welcoming event and Trips, festivals, parties and various events.
Paid training using the latest technologies (starting from the fifth day)
Career development opportunities.
Casual dress code.
Free Greek Courses.
Referral bonus for proposing new colleagues.
Please be advised that there is no Visa/Work permit support for this position. You need to be eligible to work in Greece.