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Languages
Finnish
English
Information

Head Hunt International

Customer Service

High-school

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

5

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Finnish Customer Service or Technical Support 

Greece » Athens

Company
Head Hunt International
Description

Finnish Customer Service or Technical Support 

Location: Athens, Greece 



What would you do 
-Receive inbound calls, E mails and Chats from consumers requiring product support 
-Maintain, analyse, troubleshoot and attempt repair of all products 
-Investigate issues and solve problems; performing root cause analysis in effort to provide permanent resolutions 
-Ensure that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved 
-Speak clearly and inform accordingly the consumers 
-Manage the length of the calls ensuring minimum consumer inconvenience 
-Stay current with system information, changes and updates 

What we are looking for 
-Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions, while guiding users through step-by-step solutions. 
-Clear communication and soft skills (written + verbal) 
-Strong tech skills and familiarity with new technologies 
-Capability of handling demanding clients and stressful situations 
-Readiness to work in a fast paced environment 
-Demonstrate an efficient communication and politeness during the call 
-Effective listening skills 
-Knowledge Retention + Attention to Detail 

Requirements

What we are looking for 
-Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions, while guiding users through step-by-step solutions. 
-Clear communication and soft skills (written + verbal) 
-Strong tech skills and familiarity with new technologies 
-Capability of handling demanding clients and stressful situations 
-Readiness to work in a fast paced environment 
-Demonstrate an efficient communication and politeness during the call 
-Effective listening skills 
-Knowledge Retention + Attention to Detail 

Offer

 
Bonus’: 100.00€-200.00€ 
Relocation package: Flight ticket given (within UE), taxi from airport, 2 weeks hotel accommodation (breakfast included) 
Salary: 1300.00€ (14 salaries yearly) every 6 months you receive an extra salary 
Other great benefits as well that adds on to your monthly salary ! 
 

Information

Customer Service

High-school

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

5

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