Languages
French
English
Information

Customer Service

Course

No experience

Permanent

Indefinite

To negotiate

Full-time

5

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French Speaking Customer Service - Czech Republic - Prague

Czech Republic » Prague

Description

Responsibilities:


• Work for three different  airlines customers
• Deliver top quality service for VIP passengers
• Book flight tickets according to the internal airline procedures
• Provide full customer support (Booking - Flying Blue – Luggage – Claims)
• Handle passengers requests both by phone and email

Requirements

Requirements:


• Excellent level of English Language
• Excellent level of French language is an advantage
• Willingness to communicate and help customers

• Solid knowledge of booking software such as Amadeus / Oscar
• Professionalism, accuracy, punctuality and responsibility
• Flexibility: service is provided 24/7

Offer

BENEFITS:

 

  •  Extensive training
  • Discounted flight tickets, language courses, gym, swimming pool and meal tickets
  • 23 paid days off
  • Everyday communication with native speakers
  • Multicultural team of people from the whole world
  • Modern and friendly working environment
  • Offices located in the center of Prague