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Information

Approach People Recruitment

Customer Service

1 year

Permanent

Indefinite

To negotiate

Full-time

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French Speaking Customer Service Executive

Ireland

Company
Approach People Recruitment
Description

Customer Service Administrator

Job Purpose

 

To manage the day to day Customer Service activities including process of orders.

 

Key Responsibilities

  • Work as part of a multi-disciplinary team, ensuring all orders received via telephone, fax, post, etc. are processed accurately and promptly upon receipt

  • Order entry

  • Returns: Ensure that returns are processed in a timely manner

  • Credit and debit memo processing

  • Delivery processing

  • Invoice processing

  • Price review

  • General data entry activities relating to order to cash process

     

Essential Skills

  • Language skills

  • High level of accuracy

  • Strong attention to detail

  • Good computer skills; knowledge of Microsoft Office tools and SAP an advantage

  • Flexible; strong team player

  • Ability to work to tight deadlines in a fast paced environment

  • Approachable and enthusiastic

  • Flexible and adaptable

  • Able to work on own initiative and as a team player

  • Good organizational skills with cultural awareness and sensitivity

  • Good judgment and problem solving ability & is capable of understanding the impact of decision making on both Teleflex Medical and their customers

     

Key Relationships

  • Demand Planning team

  • Warehouse

  • Sales and marketing organization

  • Customers both internal and external

  • EMEA HQ Support functions (HR, IT, Legal, Customer Service)

  • QA/RA dept.

  • Account department

  • External service providers

Great Salary and Benefits. Candidates from abroad welcome and help given to re-locate.

 

Requirements
Offer
Information

Customer Service

1 year

Permanent

Indefinite

To negotiate

Full-time

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