Jobs in Germany for multilinguals
Languages
English
French
Skills
  • Customer Service
  • Customer Support Skills
  • Well Organized
  • Scheduling
  • Languages
  • Education
  • Pedagogy
  • French
  • English
  • German
  • Spanish
  • Coordinating
  • Administration
Information

Learnship Networks GmbH

Customer Service

1 year

Temporary

Indefinite

24.000 € - 30.000 € gross / year

Full-time

1

French-speaking Customer Support Team Member (m/f)

Germany » Cologne

Description

Learnship Networks is looking for a French-speaking Customer Support Team Member (m/f) to join our team in Cologne, Germany for a duration of two years.

Learnship is a global language learning provider founded in 2008 and headquartered in Cologne, Germany. We are the first European-wide internet language school specializing in live online instruction, connecting students and language trainers from all over the world by video-conference in an interactive online classroom. Our freelance trainers are located world-wide and are able teach from the convenience of their homes, while our customers can also learn flexibly from their offices or homes.

French-speaking Customer Support Team Member (m/f)

The French-speaking Customer Support Team Member (m/f) will be providing professional customer and trainer support, mainly for French-speaking customers.

Your responsibilities:

  • Customer Support (via phone / video conference / email) in different languages for course participants from all over the world
  • Organization and scheduling of language training courses with the participants and language trainers
  • Introduction to our virtual classroom in French and English, if applicable also in other languages
  • First Level IT Support
  • Communication and collaboration with other internal departments to ensure a smooth course organization and high customer satisfaction
  • Administration, documentation
Requirements
  • Native-level fluency in French and very good English skills, other language skills are a plus
  • Educational background in languages, pedagogy, tourism, business or a similar field
  • Ideally has first work experience in customer service / support, outbound calling, administration or project management
  • A good level of comfort with technology and MS Office
  • Excellent communication skills, highly organized and structured working style
  • Is energetic, highly-motivated and likes working in a multicultural team
  • Is able to balance multiple tasks and priorities flexibly and exudes professionalism and competence
Offer
  • A friendly working atmosphere with room for your own development
  • The chance to actively contribute to our successfully and rapidly growing, international company
  • The possibility to use your French and English language skills on a daily basis
  • Working with our innovative, future-oriented product
  • An international team that enjoys challenges with flat hierarchies
  • Perks like fresh fruit and drinks as well as company events
  • The opportunity to start a career in Germany

Please note that applications from those who have the legal right to live and work in Germany are strongly preferred.

We look forward to your application!

Skills
  • Customer Service
  • Customer Support Skills
  • Well Organized
  • Scheduling
  • Languages
  • Education
  • Pedagogy
  • French
  • English
  • German
  • Spanish
  • Coordinating
  • Administration
Information

Learnship Networks GmbH

Customer Service

1 year

Temporary

Indefinite

24.000 € - 30.000 € gross / year

Full-time

1