[ More from SELLBYTEL Group ]
Less than 18.000 € gross / year
Spain » Barcelona
Are you looking for new challenges ? Do you need a change?
This role would be suitable for those interested in new technologies and an international environment. If you speak native French you are the perfect fit !
We are looking for French Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services.
As the Technical Support Advisor, you will be:
-Maintaining client relationships through product support over the phone
-Providing customers with quotes and product knowledge
-Handling effectively all incoming incidents
-Gathering information from customers, troubleshoot technical issues
-French native speaker with fluent English
-Willingness to learn and apply new technologies
-Analytical skills with demonstrated problem solving ability desired
-Ability to operate in high pressure situations
-Good technical skills and knowledge preferable
-Excellent communication skills.
_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
We offer 2 contracts:
1/Part-time contract: from Monday to Friday, from 15.00 to 21.00 and Saturday and Sunday, from 09.00 to 18.00.
-Rotating weekend depending on the working hours
-Salary for 30 hours: 12304Euros gross/year + up to 1153.50Euros gross/year in bonus
2/-Full-time contract (39hrs/week), with the following schedules:
Monday to Friday, from 9.00 to 21.00, Sarturday and Sunday, from 9.00 to 18.00 (rotating weekends)
-Fixed weekends, from Saturday to Wednesday or Wednesday to Sunday. from
-Salary 39 hours/week:16.000 Euros gross/year + up to 1.500Euros gross/year in bonus
-Relocation Package provided
-Possibility to grow within the company