G-star RAW - Customer Service Agent (German/English)
Teleperformance Maastricht is currently hiring German speaking agents With good language skills in English for our famous jeans fashion brand! We are looking for candidates with both language skills
You will work in our small and dynamic multi-lingual team and will represent a well-known jeans brand. Daily tasks are attending to customers by phone and e-mail. Possible questions are about orders, information inquiries, deliveries, payments, complaints, technical questions about the webshop etc. We are looking for service-minded candidates with excellent communication and computer skills. You will get a training in advance in order to help customers in an effective way. We are open from Monday until Saturday.
Including: Relocation Package
- You are native (spoken/written) in German with English skills or native English with German skills
- You are flexible to work during our opening hours from Monday until Friday (between 9h and 20h) and on Saturday (between 10h and 14h).
- You are fashion-minded and love to help customers and to solve problem issues.
- Come work for us and earn up to 10,88 per hour!
- Next to that, you’ll get 22 vacation days that you can top up to 26 vacation days!
- Short breaks and trainings are fully paid when you work with us
- Job guaranty is something we offer as well; no pay rolling, no employment agencies, there is a contract waiting for you and you’re going to work directly with us.
- Thursday evening Zumba? Taking it easy Sunday morning because of your wild Saturday night? With us you’ll get flexible hours. Do let us know when you really can’t work.
- We offer a contract of 7 months for 24-32 hours a week or 32-40 hours a week (your choice!)
- Our company is easy accessible by public transport (within 5 minutes walking distance of Maastricht Randwyck railway station). We refund travel expenses
- Prolongation is possible after this period
- An international experience in a great team while representing a high-end fashion brand!
- Customer Service
- Customer Support
- Customer Relationships
- Customer Oriented
- Good Communicational Skills
- Phone Calls
- Chat Support
- Solution Oriented
- Good Problem Solving