Languages
French
German
Dutch
Skills
  • German
  • Dutch
  • French
  • Customer Service
  • Call Center
  • Helpdesk Technical Support
Information

First Place Recruitment Ltd.

Customer Service

Course

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

3

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German/ Dutch/ French Technical Support – Edinburgh, UK

United Kingdom » Edinburgh

Company
First Place Recruitment Ltd.
Description

German/ Dutch/ French Technical Support – Edinburgh, UK

Interested in IT and the latest technology, but don’t have experience yet? Or maybe you have experience in Technical Support roles and are looking to progress your career? Speak fluent German, Dutch or French? We have excellent Tech Support roles available for you!

 

Our client:

  • Leading Outsourcer in Customer Contact Centre Solutions.
  • Their clients are leading Brands in the fields of i.e. IT & Multimedia, Financial Services, Healthcare, Retail, and Leisure.
  • Have almost 50,000 employees in over 80 locations worldwide.
  • Present in 24 countries and operating in 30 languages.

 

GERMAN/ DUTCH/ FRENCH 1ST LEVEL TECHNICAL SUPPORT ADVISOR (various projects):

You will be dealing with Inbound Contacts from German, Dutch, French and/ or English speaking Customers, via phone, email, fax, etc. The issues you will be expected to solve will be basic and mid-level technical problems that will require troubleshooting based on the guidelines you will be familiarized with during training. In addition, all the Customer contact you will have to log on the Customers database in order to keep the Customers records up-to-date.

Requirements

Candidates profile:

  • fluent German, Dutch or French, with excellent English;
  • strong technical/ IT skills;
  • interest and/ or experience in Technical Support (experience required for Level 2 roles);
  • excellent communication and interpersonal skills;
  • strong organisation and multitasking skills;
  • team-player
  • ability to work in fast-paced working environment.
Offer

Benefits:

  • Excellent Relocation Package! (For candidates relocating from abroad)
  • Life Assurance & Pension
  • Health Care discounted packages
  • Shopping vouchers and Employee’s Purchase Scheme
  • Generous Education Assistance
  • Modern offices with leisure areas for the employees.

This is an excellent opportunity for people interested in international career, but also great in working with customers! For more details, please submit your application via application button below.

 

Skills
  • German
  • Dutch
  • French
  • Customer Service
  • Call Center
  • Helpdesk Technical Support
Information

Customer Service

Course

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

3

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